Our commitment

By accepting your deposit, we agree to hold a spot open for you at the agreed time and date, with the specified stylist.

 

Your commitment

The deposit is your end of an agreement for us to keep a space open for you.

 

Changing your mind

If you need to change your appointment, and are able to give us at least 48 hours notice, we will apply your already paid deposit to a new appointment date or time slot. 

 

If you cancel the appointment prior to 48 hours in advance, a refund will be issued directly back to the credit or debit card used for the original payment.

 

If you can not give us enough notice, the deposit will not be refunded. 

 

 

For appointment deposits

Please allow 48 hours for appointment deposit refunds to be processed.

 

Purchased products

If you prepay for products on this site, they will be ready for pickup in the shop at the time of your next scheduled appointment. Since we special order these products for you, they are considered non-refundable.